Hello,When I first signed up for Virgin Media, the install date for my broadband was set for 30th March 2024. Since then it's been delayed several times, with me just this week having two calls from virgin media agents two days apart to confirm the l...
help, I'm trying to use my 14 day cooling off period but the agent on live chat is saying I need to give 30 days notice. I just want to get rid of my virgin media contract asap, surely I don't need to give 30 days notice to use a 14 day cooling off p...
Ordered a broadband package on Friday 01/09 to be delivered on 09/09 and received the order summary email and pre-contract documents, however the delivery date confirmation and contract have not been received. Upon trying to log into Virgin Media to ...
Dear Sirs,I am currently in the process of getting a dropped kerb installed for a driveway. I believe I have a Virgin Media manhole on the pavement where the dropped kerb is to be installed. The manhole cover has CAT V written on it, see attached pho...
I’ve been a virgin media customer for nearly 10 years now.I’ve been a virgin media customer for nearly 10 years now. I’ve had the usual local service issues where connectivity is down for hours at a time.Yesterday lunchtime, the broadband went down i...
Hi there, The cover from the brown box outside has blown away in the recent storm. How do I arrange for this to be replaced please?
My Hub has a constant red light on the front, yet I've got connection.Looking at similar threads this appears to be a Hub issue but mine isn't overheating and doesn't feel overly warm.I've reset the hub as others have suggested elsewhere, in fact I'v...
HiI've been sent my router and connections but we don't have a VM wall plate.
I have recently joined VM, excited when the box arrived but then the shock arrived.....I can't seem to find where the box is other than the traditional telephone socket..I have noticed a wire coming from the wall but not found a box like other people...
Hi, 1st post hopefully on the correct thread. had VM 1gb hub 5x for a few weeks and all fine but today got red flashing light.tried rebooting,resetting to defaults but nothing. Still a red light.guys were here other day sorting out wiring but worked ...
