on 23-07-2023 17:42
My internet was set up on the 10 th this month and virgin sent me a email asking if i needed help setting up 2 weeks later haven't heard anymore tried emailing back. The app thinks I'm offline and worried they might cut the internet because they think I'm not using it.
on 24-07-2023 12:56
Provided payment details have been supplied the service is not going to be disconnected.
The VM Online Account and billing process will catch up in due course.