POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi there,My virgin hub has started flashing red and I have tried everything to fix it.I’ve tried to run a service check but it’s saying there’s an issue with the service and when I call the number it provides, it sends me a link to the same broken se...
Yet again, with no changes, my Hub 4 is not accepting the router password (either the one I set or the default). Last time I had to factory reset and set everything up again, and randomly it’s stopped accepting any known admin password. At least the ...
Hi all,I was wondering if I could ask advice on any suggestions of a 3rd Party Router that has a 2.5GB/s ethernet and a usb so I could put a usb Hard drive in to make my own mini cloud service and all this to be used with my new Hub 5.So any advice o...
I have a 6 month old VM M100 (now M125) servcie with phone and a Hub 3.0Most evenings the hub stops serving data to my Samsung phone (new A54) - happens after a few hours.If I stop the wifi servcie on the phone and restart again everything is good.An...
You have been recently laying cables down our road and the contractor you are using has damaged our wall, to make matters worse they have tried to rebuild the wall as if nothing happened, consequently they have left it unstable and dangerous. Anyone ...
I have a red light on my hub 3 which has been there for a few days. After contacting customer services, I was told everything is working. My concern is it may overheat and cause a fire, but was informed it would not overheat and cause a fire.
Our son got a tonies box which only works with 2.4ghz is it possible to change the ghz on our router?
HiWe have been having issues with our broadband for a few weeks now. The connections keep dropping on both WiFi and ethernet. It is on various devices, Android, Apple, smart TV, smart speakers etc. They can be ok one minute then stop working the next...
Hi is there any way of getting a booster for my wifi? I’m on the volt package and I’ve tried to scan using the app but it doesn’t even connect enough to scan in my son’s room and I’m not sure how else to order?
I have had various Virgin modem/routers connected to my Netgear Orbi 6 router, currently the latest with 1GB package. I use the Netgear Wifi exclusively. Every time I've tried to put the Virgin modem in modem mode I lose all internet connectivity and...
