POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
We have had Virgin Media broadband for a month now and have recently started experiencing an issue with the wifi that only affects one device (a laptop). It connects to the wifi, but displays a message of "Connected, no internet". The device is also ...
Hi all,Using F-type coupler connected to wall socket but no internet connectionGreen light is flashing and solid green wifi light. Please help.
How can I order some of the mesh pods for home?I’m a volt customers with the wifi max element added, I’ve scanned my rooms and have a couple that have less than 30mb/s but I can’t order the pods via the app or online. Any help would be appreciated.
Since yesterday afternoon have been having major issues with uploads and packet loss.Today still seems to be happening, downloads are still fast but drop every now and then but gaming is impossible.Any word on when this will be resolved? I tried a fe...
VM insisted I upgraded to a Hub 5 as it would solve all my problems and give me Wi-Fi in every room of the house. Now it won’t recognise the Wi-Fi pod & I have less Wi-Fi than I had before (no signal in half the rooms) but they are telling me I need ...
Hi, I also have the red light on my HUB 3. I did few restarts and pin hole reset. Nothing has changed. Any advice? Thanks
This is a weird one and somewhat unexpected.I've just upgraded from M500 to 1Gig and plugged in the new Hub 5 to replace the existing Hub 3 in my lounge. I use 4 Asus Mesh routers to get coverage around the house (Victorian with high ceilings and thi...
Hi, I need help with my WiFi pod order. Order placed 26th September, confirmation received same day. Pod not come yet. Virgin community support says should come within 3 days of ordering. So I contacted Virgin again on 12th October, told a new Pod w...
Hello I need to order a pod as my WiFi signal drops constantly in the bedroom. I can’t do it through the vm connect app as it doesn’t work, it won’t find my router. Have tried all possible solutions from the community. I refuse to ring as you get no ...
Hi I'm having a new problem. Not had Internet for 24hrs I think my router is broken, I've reset it several times and still nothing I get solid white light but when I search for available WiFi the router doesn't even show up. I phoned virgin yesterday...
