on 23-12-2023 00:56
So I’m trying to connect Meross smart plugs to the WiFi, to activate remotely.
To do this, Meross requires WiFi to be on 2.4GHz only. So I logged into the WiFi settings using my phone, as per the label on the Hub4 WiFi box login info (http://168.192.0.1 etc), and deselected the 5GHz option, leaving only 2.4GHz active. I have done this successfully before this way.
However today it was loading for several minutes, and then showed the error message “Connection timed out” on a blank white screen.
I’ve since reset the WiFi box several times, turned it off/on, unplugged the Ethernet cable etc and plugged it back in, waited 20 mins, but am still getting this error message over an hour later.
I even cleared my phone browser history and tried logging in again, but still get the same error message.
Any advice???! I cannot programme my smart plugs with 5GHz WiFi setting on, I think it needs to be temporarily off to work!
Thanks in advance!
on 25-12-2023 09:27
HI Zchakhe, thanks for the message and welcome to the forums.
Can you confirm if you are still having issues with the time outs since posting?
Would you be able to create a BQM here and send us the results.
Chris.