POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Amazingly frustrating experience with virgin media where I’ve been charged twice for my final bill of £290. I paid it manually after viewing the bill suggested that I’d been late to pay the bill. Also haven’t received any email of any sort about my f...
Hi All. Just wondering if anyone else is struggling to get hold of their WiFi Pods? I've spoken to Virgin twice now, and on both occasions they've confirmed a date for delivery, and both dates have come and gone! Any recommendations please? It takes ...
Hi, since the last couple of days i have been getting packet loss on my internet. If i restart the hub it seems to fix it temporarily but then intermittently will return.I have the hub on modem mode linked to Deco M9 plus wifi system which i've never...
My Wi-Fi keeps dropping off but when I use VM connect it tells me I have good internet. This isn’t generally just one location in my house either. If I want to watch something on Amazon prime via my firestick in the kitchen the only way I can get a s...
I have connected Hub 3 I am able to connect to WiFi. After the activation I have installed virgin media connect app but it is keep installing the hub 3 for long time and then failed with message “We can’t find your hub”. I have tried all the stuff ...
Hi My speeds been very patchy so i checked my routers status page and against internet it stated 2Partial Service DS only"I fully reset the router by pushing a pin in the back, but its made it way worse. Initially it came Internet: "Access Denied" bu...
Hi everyone, we had VM installed today which was tv and fibre broadband. Since the engineer left it stopped working straight away. I have attempted to reset things etc but things have not worked and the fault remained the same. The Wi-Fi image was a ...
Had Hub 3 changed Upgraded to Hub 4 Oct 23 , unable to connect to VPN either wireless or cabled for work, ISP address on 3 is was exactly the same as 4, works message says failed IP.address locked? Not a clue they cannot fix it how do I keep WFH when...
Had trouble today when I paused my phone on the vm connect app and there is no way to resolve the issue. Had to reset my router which in turn reverted back to original name and password. I would advice everyone to never pause a device
Received my pod a couple of weeks ago and tried numerous times to get it connected but no luck. Reading some of the threads it looks like it may require activation. How can I get this sorted?
