Wi-Fi Pod - how do I check it's connected to my new Hub 4 router?

[djurornic]

Hi Folks, 

Just installed a new Hub 4 from VM and I have a wifi pod that was working happily with my old Hub 3 - how do I check the wi-fi pod is connected? it's not showing as a connected device on my router's we page.

Any ideas?

Thanks in advance!

Djuro

[Grumps70]

Hi

Not sure if you have the Black or White pod but have you tried connecting using the WPS buttons on hub & pod. I know it has WPS on black pod but not sure on white one.

Good luck

[djurornic]

thanks - It's a white pod so simply plugs into the mains....

[Molly_T]

Hi Djurornic 👋 welcome back to community! Thank you for posting to let us know about your Hub 4 / POD set up. 

The POD's are sent out automatically provisioned to the hub you have at the time. If you have had a hub replacement, it is likely we will need to re-pair the pods for you remotely. We will just need to send you a PM to confirm a few account details so we can arrange this for you.

I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞