Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Momentary loss of internet connection every few minutes
Hi, so I recently 'upgraded' to gig1 after being offered it for just a few pounds more per month. I thought this was a good deal for the extra speed and Wifi 6. My experience so far has not been good.I was sent a Hub 5 to replace my Hub 3. This would...
Slow download speeds
Evening all,We have had Gig1 since April with no issues, but recently we are getting slow download speeds. I have had the hub5 set it modem mode since it's been installed with no issues. I have attached some screenshots of the speed and logs etc, any...
Hub 5x Modem Mode appears to be here - 15/09/24
Is it just me, or is it just another glitch, or is it finally here for everyone...?I now have Modem Mode as a normal menu option.Anyone else?
VM falling behind
Wi-fi 6 now wi-fi 7 routers available now, why are VM customers on top packages not given updated routers. Been loyal to VM over 20 years but left lagging behind with outdated router?
Intermittent reliability
Recently had a VM engineer visit my property. Apparently a simple Hub swap was the fix, its been around a month now and the problems have re-occurred/maybe got worse.Here is the router status log. Any help would be appreciated. Hub is in Router mode....
Problems with Virginmedia login account email & VM connect app
I am wondering if any else has the same experience ? A few months ago VM broke my email on my main billing account claiming it had locked out and I needed to reset it . The reset procedure was dubious as not only did it force to change your main log...
no internet for over 5 hours now
reset box tried everything, it says it's okay but still no net.. over 5 hours can't do anything..
Hub4
Himy hub 4 keeps disconnecting and disappears sometimes at least 2 times a day I have been through most troubleshooting threads my setup is hub 4 running a twin decos I have had this on sky internet and no problems so can not understand wit the probl...
Hub 4 with no RF Signal after thunder storm
Just had a thunderstorm, and after what seemed like a very close bolt of lightning, my internet cut out.The Hub 4 said 'No RF Signal Detected', and eventually a red flashing light.I had tried powering it off again 4 times. No luck.I spent 90 minutes ...
Connection dropping multiple times a day.
I am having major issues with my internet over the past few weeks. My Hub 5 router itself stays on the solid white light, then the cabled and wireless connections all drop off at random times. After about 5-10 minutes(ish), the Hub 5 flashes red mult...
