Website Blocked By Virgin Media

[robbo651]

My website www.mickleyhall.com has been blocked by Virgin Media for an unknown reason. How do I get the block removed?

Thanks]

[Client62]

I see the same false positive from VM's Virus Safe.

Email the details of the Virus Safe false positive to :  websafefeedback@virginmedia.co.uk

If you wish to access this website now, either :

1 ) turn Virus Safe OFF in your Virgin Media online account
2) or set your device to use Google Public DNS ( this worked for me )

[robbo651]

Thank you 🙂

How long does it usually take to become unblocked?

Thanks

[CantStandVM]

Let's see...

By the time they bother to look at your request, then apologise for the problem and ask you if you still have the same issue even though they haven't done anything, then ask you to reboot, then tell you there's nothing wrong their end, then pass you onto some other simpleton then go through the entire shenanigans again etc etc you're probably looking at 18 months if it gets fixed by accident or more likely,  never. 

[legacy1]

or just everyone gets their own router with hub in modem mode and uses a better DNS

[Client62]

But if you are the owner of this website an answer of very soon
is what you are looking for to keep your business running.