Almost 2 months ago the Virgin telecoms network in RG22 went down locally and I lost both WiFi and phone services. Hub then needed replacement. After setting up this myself 3 pods did not work. Virgin are incapable of sending 3 at a time so I have to talk to Virgin for an hour, wait in for the delivery and then install separately. After several weeks got 2 pods working. When I received the final pod it did not connect and when Virgin tried to resolve all 3 pods stopped working again.
More than a month later I am back where I started and Virgin say they will send an another replacement., though this could take another six days. So at least 18 days and another 3 phone calls to Virgin at about an hour a time. I have already contacted them about 10 times.
any suggestions. Frustrated!!!
