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Service outage texts

MK12134
Joining in

I've seen this problem a few times and it seems to need Virgin to actively stop the messages. Since registering for service outage updates I'm getting them endlessly throughout the day. I need them to stop please!

1 REPLY 1

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi @MK12134,

Thank you for your post and welcome to our forums 🙌 I am sorry to hear you are still getting these messages, this must be a nuisance. I can take a look into this for you and I will pop a PM over to you so keep an eye out for the little envelope 👀📩
Thanks, 
Zoie