Pay for 500mb/s router capped to 350mb/s?

[satuo8]

Recently upgraded a few weeks ago and seem to only get 350mb/s download even though in the first week I got 500mb/s download. This was the same both wired and wireless.

I feel that I need a new hub as the hub 3 is shocking, would it be worth getting 1 gig deal just for the newer hub and hopefully the faster speeds?

I currently have the hub in modern mode with the archer c80 which is decent. I did try the hub with 2 wifi pods, but wifi drops out often and feeling that using the archer is better. Does anyone have thoughts on this from there exprience?

Thanks in advance

[carl_pearce]

What are you using for testing?

What does this site show?

https://proof.ovh.net/

[Sabrina_B]

Hi @satuo8 👋.

Thanks for reaching out to us. Apologies you are having speed issues with your Hub. I see you have it in modem mode and the router that you have bought is compatible with the Hub that we have supplied you with. Can I ask, have you tried connecting the two as an extension of our Hub in router mode rather than modem mode and ran a speed test?

Please let us know. 

Sabrina