on 01-10-2023 14:27
My Hub is showing a constant red light, we have tried all the necessary restarts and other bits that need doing. We have a hub3 that we have had for 7yrs. None of the things have helped.
on 01-10-2023 15:18
Hi Cassman70,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the light on your hub.
I will private message you now to confirm your details.
^Martin
on 02-10-2023 19:29
Hi Martin,
thank you for your response, I have sent the relevant details in reply to your pm. What is the next step please.
on 03-10-2023 11:34
Hi Cassman70 👋
Thanks for your quick replies to the private messages with our team. I'm glad we have been able to get a Technician booked to come and replace your Hub 3. Please do let us know if you need anything else, and we'll be happy to assist.
Cheers,
on 05-10-2023 11:38
This appears to have been picked up by a colleague who will reply as soon as available Cassman70, thanks for sending the requested details.
Rob