Hub 4 Flashing Blue light

[L8tonn]

Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light 

I need help to get my job 4 back up and running 

Has anyone had this problem before? 

[jbrennand]

First thing is to check for any “known network faults in your location - Try in 2 places

1) Try the “check service,”Area status webpage (https://www.virginmedia.com/help/service-status)

2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.

[John_GS]

Hi @L8tonn 

Thanks for posting and welcome to the community. Sorry to hear of any internet issues. I've done a system check and can see you were impacted by an area issue that is now fixed. Please do let us know if you need further help or assistance.

Best wishes.