Hub 3 red light

[Nik_B]

Hi VM

I am having issues with my Hub 3.0 which has had a constant red power light for 2-3 months and the wifi drops out intermittently during the day.

The hub 3 is in router mode, it is upright, well ventilated and out of direct sunlight. I have rebooted many times, powered off and left overnight and factory reset but every time it is switched back on the red power light returns.

Any help would appreciated.

[Alex_RM]

Hi Nik_B,

Thanks for posting, and sorry to hear you're having some issues with the hub.

So I can get a few more details from you, I've popped you over a private message.

Alex_Rm

[MattL3]

Ask them for a new box for free or move to EE

[Alex_RM]

Thanks for joining me over private message Nik_B,

Pop back and let us know how the technician visit goes.

Alex_Rm