Community FAQ
Nik_B
On our wavelength
since ‎28-09-2011
‎26-02-2023

User Statistics

  • 26 Posts
  • 1 Answers
  • 2 Kudos Given
  • 1 Kudos Received

User Activity

Phone line not working

18-02-2023
Hi VMPosting on behalf of elderly mother-in-law who is house bound and has a home call fall monitor linked through phone line.Discovered earlier today that Phone line is not allowing incoming/outgoing calls and there is no dialling tone out. When dia...

VM’s Accessibility and Vulnerability Policy

22-04-2022
My mother-in-law is 84, has mobility and sight issues and currently has a package that includes Landline with Talk More Anytime and Mix TV (no broadband).Having made 5 calls to VM Customer Support yesterday, I have managed to reduce the monthly bill ...

Broadband speed issue

07-02-2022
I have recently upgraded my account to the Big Volt Bundle. My mobile data with O2 has doubled but my existing M100 VM fibre broadband has not increased to M200 as shown on my bill breakdown and within the MyVirginMedia app.Broadband speed tests repo...

Landline not working

17-12-2021
Hi VMPosting on behalf of elderly mother who is house bound and has a home call fall monitor linked through phone line.Discovered earlier today that Phone line is not allowing incoming/outgoing calls and there is no dialling tone.Phone is connected t...
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