Forum Discussion

Nik_B's avatar
Nik_B
On our wavelength
1 year ago

Hub 3 red light

Hi VM

I am having issues with my Hub 3.0 which has had a constant red power light for 2-3 months and the wifi drops out intermittently during the day.

The hub 3 is in router mode, it is upright, well ventilated and out of direct sunlight. I have rebooted many times, powered off and left overnight and factory reset but every time it is switched back on the red power light returns.

Any help would appreciated.

hub 3
light
power
Red

3 Replies

  • Alex_RM's avatar
    Alex_RM
    Forum Team (Retired)
    1 year ago

    Hi Nik_B,

    Thanks for posting, and sorry to hear you're having some issues with the hub.

    So I can get a few more details from you, I've popped you over a private message.

    Alex_Rm

  • MattL3's avatar
    MattL3
    Tuning in
    1 year ago

    Ask them for a new box for free or move to EE

  • Alex_RM's avatar
    Alex_RM
    Forum Team (Retired)
    1 year ago

    Thanks for joining me over private message Nik_B,

    Pop back and let us know how the technician visit goes.

    Alex_Rm