on 24-08-2023 06:02
Hi,
I’m having an issue where I have flashing green light on router with solid wifi signal. Stopped working about 11pm and hasn't worked since. Have restarted router and all cables appear correct & tight.
Any help greatly appreciated.
on 24-08-2023 07:23
Check for a known local fault on 0800 561 0061 - it is an automated service.
Customer Support are on 150 or 0345 454 1111from a non-VM phone.
had the same thing two days ago and it’s been attended to by Virgin Engineers.
on 24-08-2023 07:24
Check for a known local fault on 0800 561 0061 - it is an automated service.
Customer Support are on 150 or 0345 454 1111 from a non-VM phone. ( to report the fault )
on 26-08-2023 17:00
Hi @Trodders85 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problem you're having 😔
How have things been since you posted? Also, did following the advice provided by @Tekken2 and @Client62 shed any light on the situation?
Please pop back to us at your earliest convenience.
Regards,
Daniel