Buffering

[StuartCollins72]

Repeated buffering, recent visit by VM team but no improvement in service.

any ideas as frustration leading me to be close to change in service provider 

[Client62]

With all technical and service details have been omitted from this post it is difficult to comment.

[Ayisha_B]

Hi @StuartCollins72 👋

Welcome to our Community Forums and thanks for your post. 

I am sorry to hear you are having some issues with the service.

Could you expand on what the problem is exactly so I can advise further?

I have checked our systems and can not see any problems with your services at the time of writing. 

[jbrennand]

See this....

....are your issues only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check to help diagnose whether it is just a wifi issue or it could be network connection/Hub related?