Brown Virgin Box broken

[CaroleS2]

How do I get the brown outside Virgin box replaced please.

[Beth_G]

Hi CaroleS2,

Thanks for your post. Sorry to hear your omni box is broken.

We'll be more than happy to help get this replaced for you. I've dropped you a PM so I can take your details.

Thanks,

[Beth_G]

Hi CaroleS2,

Pleased to hear you already got an engineer visit booked in.

Let us know if you need anything else 😊

[CaroleS2]

Ok thanks