In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands.
We've now completed this activity, and if you need help with your mobile service you can post over at our O2 Community Forum or you can use our O2 help pages Help & Support | O2
As a result, we'll be closing this board in the near future.
Thanks,
