on 24-10-2023 11:44
on 24-10-2023 13:50
Hi @wackyraces / Dean
Thanks for posting and welcome back to the community.
I know what's happened here and it's not the same issue as before don't worry 🙂
I'll send you a PM now to assist further
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 24-10-2023 17:35
Hi @wackyraces
Thanks for joining me on PM and allowing me to help with the billing.
Please do pop back to the community should you need further assistance.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill