On demand additional feature charge

[SL171]

Hi

I am having the exact same issue - please could you message me too? 

thanks 

[David_Bn]

Thanks for your post on our Community Forums @SL171, and a very warm welcome to you!

I'd be happy to look into this for you, and see if we can have this resolved for you.

Check out the envelope in the top right hand corner for a private message from me.

Thanks,

David_Bn