No welcome email

[JaspalKaurBedi]

Hi,

I've been trying to register my online account but I haven't received the welcome email containing the account number and area code. I have received the order confirmation and pre contract documents.

Thank you.

[Paul_DN]

Hi JaspalKaurBedi,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you have been unable to set up an Online Account due to not receiving any account information, so I can help I will send you an invite into a private chat, click on the white envelope to accept.

Regards

Paul.