I have received Fibre Phone Adaptor which is to be installed by 30th May. However my hub is in a different room to me land line so need a technician to help with an extension cable. I have been going around in circles trying tio find out how to book ...
Hi For a few months now, I have experienced the above. I have rebooted and also reset the hub5 but the problem is persisting. Incoming callers can not hear me but I can hear them. Can you please fix this issue. Thanks
Hi,I am unable to dial out on my landline as all i get is the engaged tone, phoning my landline from my mobile when the phone is connected leads to an engaged tone also.I have tried unplugging & reconnecting my landline, resetting all my handsets, n...
Hi, I signed up to VM almost 3 weeks ago, had to wait until yesterday for the earliest engineer appointment for installation. I requested the transfer of our landline number when placing the order and although I saw no reference to it on the contract...
Hii have been given a new telephone as part of my volt package, I am now receiving lots of calls from people who are thinking that they are ringing a company. I have contacted virgin and they said that they would put something in place so I would no ...
I have recently had the landline switched off and moved to the fibre optic network. Since the switchover my home phone registers a missed call from ‘No Number’ several times a day. The phone does not ring so I assume it is receiving some form of si...
How can I connect a remote landline phone to new voip fibre without a running cable in house.Or can i connect a wifi phone to the wifi of the routerOr what??
I have received emails from VM about the switch to full fibre for landlines.I am confused by a statement in the following section:Can you place your home phone and Hub near each other? Your home phone will only work when it’s connected to the Hub, s...
I have today received an Email from VM saying my land-line will be switched to VM's fibre network in August. I have already read a number of posts about this from frustrated customers.Like many, my land-line is downstairs and my Super Hub upstairs. I...
I’m getting calls on my bills as far back as December 2022 that I clearly didn’t make as I don’t have a landline phone connected. This is the number that is on my bills 03001234431
