Can someone from VM explain why my landline has suddenly stopped working and I now have 'Telephony Disabled' showing on my SH5?Not only have you messed up the 2.5Gb port on it so I no longer get the advertised speeds, you've now stopped my landline w...
I recently upgraded with virgin but this disconnected my phone line and I have contacted them numerous times to see if I can get my old landline back but have still not had an answer.Is it possible to have an old land line number reactivated?Many tha...
It's been off all day. There is just a long beep. There is nothing wrong with internet. It's not only me. My friend up the road has no phone either. There is no way to report this. We can't use the phone to call 151. The help & support doesn't cover ...
Hello,Ever since this morning (That I know of, could have been yesterday), I haven't been able to make any outgoing calls with my landline, I just get a long beep, and then whenever I try to call my landline number, it just cuts off and doesn't even ...
The red phone icon on the hub has suddenly started flashing. I get a dialing tone but when i dial the number i get a constant tone. I've tried unplugging/ switching off and on. The hub nor phone has been touched or moved
We switched over to the new Fibre Network on the landline, (got the phone adapter plugged into the Computer-but for some reason it keeps dropping out. One day it works the next it does not- all VERY annoying especially as Mobile signals here are awfu...
Hi, Hi, I am not able to dial out or receive incoming calls on my landline and have no dialling tone. Virgin online system check gives a green tick. If I ring number from a mobile it sounds as if its ringing on mobile but the house phone does not rin...
Had an outage on broadband and tv now phone is dead. The phone is plugged into wall socket.
None of the phones we have tried are compatible with the Hub. The ones we have tried are all modern (some almost new). Even the emergency back-up phone installed by the VM technician will NOT connect. Any ideas if there is a way of telling which phon...
Dear Virgin Forum Team,I switched to Virgin Media towards the end of last year and previously we were with Sky.Since moving over, we have had ongoing issues with our landline that the engineers or customer service have been unable to resolve. Since m...
