Landline telephone not working
Hi We have been without our landline telephone since yesterday morning. The website does not appear to flag up any issues. Please can you kindly look into this urgently.Thanks Peter
Hi We have been without our landline telephone since yesterday morning. The website does not appear to flag up any issues. Please can you kindly look into this urgently.Thanks Peter
The website at https://www.virginmedia.com/help/digital-voice-switchover under the 'Changes to your virgin phone' includes details on the calling features which are standard and free of charge. The site states You’ll also get the following features a...
A technician visited me on 8th August to switch me to fibre phone as I have 4 extensions. Whilst he was here he said that I could no longer connect my pc directly to the hub via an ethernet cable so my speed has dropped from 250mbs to about 70mbs. [W...
I have 2 issues at the moment. One is the TV via Virgin is not working and that is acknowledged by the Virgin website with an engineer in the area (according to the website).The other more important problem is the Phone landline - it is not working a...
So yesterday my phone goes down ... no ring tone & house alarm telling me the line is down.Service status tells me there is a fault in the area (F010916701).I register to have a text update to let me know when it's fixed.This morning I get the text, ...
Will the new fibre phone adaptor work if I use my hub in modem mode?
Since changing from analog to fibre phone my phone rings for all incoming calls except from my mobile number the phone receives the call displays my name and flashes but no ring tone
I am an 82 year old trying to port my number from Virgin Media (my deceased wifes account) to my account (new account now with Virgin Media). I was told by Virgin Media this will be easy to do and i'm still waiting for the port to happen. I call up e...
Hi,Had our phone line with you for many years now and had no problems.But the last few months there is a crackling noise on the line that has now gotten so bad we can barely here anyone on it anymore.I've checked all the connections, even plugging in...
I want this answer from Virgin staff please, not from mods or folks who are pretending to know what they’re saying.From my understanding from working with competing brands, the line rental charge was for the use of open reach/bt lines which was a cha...