No dialling tone

[janetteboote]

I have been trying all day to get a dialling tone on my dad’s landline, I’m going round in circles trying to get hold of someone, they want information I don’t know, he’s 88 and needs to be connected to carelink Help!! 

[Vikki_M]

Hi janetteboote

Thank you for your post and welcome to our community.

I am sorry to hear about the issues your Dad is having with the landline service.

I will send you a private message now so we can look into this further.

Please look out for the purple envelope in the top right of the page and pop back to me when you can.