No dial tone

[richardb505]

Our landline has no dial tone since Thursday 6th July. At least I think this is when it went away. I've tried a different phone but no joy. Tried to report the problem but got disconnected after some 15-20 minutes. Not sure how to proceed. Anyone else having this problem? The service status tells me that everything is ok and I can't see any other reports for our postcode (SO30).

[Tom_W1]

Hi @richardb505 thanks for your post here in the Community, although we're sorry to hear of the concerns you've raised about your landline service.

Please allow me to send you a PM so I can look into things further for you - kindly expect the PM to arrive shortly and respond directly when you can!

Many thanks

[goslow]

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