Landline Dead

[robmac50]

My land line as been dead for a couple of days following a power outage in my area.  Your app says no problems and your AI chat says if cant help with landlines 

[John_GS]

Hi @robmac50 

Thanks for posting and welcome to the community. Sorry to hear of the landline issues.

I'll send you a PM now to assist further.

Best wishes.

[robmac50]

I was told that the problem with my phone line required a engineer to call and one was booked for tomorrow Tuesday. Yesterday the phone started working with as I suspected ment it was a local problem rather than my own line. On the app I cancelled the appointment and was told I would receive a confirmation. No such confirmation as been received so I assume it as been cancelled!

[John_GS · Accepted solution]

Hi @robmac50 

Thanks for posting and welcome back to the community.

Glad to hear it's all been sorted. If there's no order open for the tech visit then it's been cancelled 🙂

Best wishes.