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Junction box overheating

T-smiff
Joining in

Hi, can anybody help.

I am having several issues with my vm services especially my land line. 

I've contacted vm a few times but the issues seem to clear when the engineer is due to visit. 

The issues seem worse in the hot weather, could that be the issue and if so which department should I contact?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Carley_S
Forum Team
Forum Team

Hi @T-smiff 

Welcome back to the community forums. 

Sorry to hear you're still having issues with your services. I can see that you have been speaking to one of my colleagues regarding this and you still have an open private message with him. 

Should you have any further concerns with your services and landline, you can speak with them again through your private message and they'll be able to investigate further for you. 

Here to help 🙂
Virgin Media Forums Agent
Carley

See where this Helpful Answer was posted

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @T-smiff 

Welcome back to the community forums. 

Sorry to hear you're still having issues with your services. I can see that you have been speaking to one of my colleagues regarding this and you still have an open private message with him. 

Should you have any further concerns with your services and landline, you can speak with them again through your private message and they'll be able to investigate further for you. 

Here to help 🙂
Virgin Media Forums Agent
Carley