Unable to access @ntl account via VM website

[Edberg]

I am unable to sign in to my @ntl account. Despite numerous password resets I still get an error message saying 'email or password was incorrect'.

[Robert_P]

Hello Edberg, 

Sorry to hear of the email access issues experienced, we can see you have been assisted via one of my colleagues in another thread. We will arrange for this thread to be closed down but feel free to reply in the other thread and the team will be happy to help 🙂

Rob