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Outlook on Android

mtls15789
On our wavelength

on ‎20-11-2023 19:52

Hello there I am having the same problem on my android using the outlook app.  I keep getting asked to sign. I generated an app password and that did not solve it either.  Following this thread

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎20-11-2023 20:28

@mtls15789 Moved to a separate thread as your issue is different to that of the post you piggy backed on.

Following a password change, including generating an app password you need to delete the account from the Outlook app and then re add it with the full email address as the username and the generated app password.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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mtls15789
On our wavelength
In response to Graham_A

on ‎20-11-2023 20:44

Thank you so much. I should have tried that. It worked! Really appreciated 

Matthew_ML
Forum Team
Forum Team
In response to mtls15789

on ‎22-11-2023 08:18

Glad to hear the advice has helped.

If you need anything in the near future you know where we are. Cheers 

Matt - Forum Team


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