3 weeks ago
It's saying "incorrect username or password " but nothing has been changed, was working fine yesterday. Now won't send or receive emails. Thanks
3 weeks ago - last edited 3 weeks ago
Is the email linked to a current Virginmedia broadband account? If not then it could have been closed by VM.
Otherwise there is advice here.
https://www.virginmedia.com/help/broadband/manage-email-account
3 weeks ago
its a virgin media account but on an app with a blue envelope on an iphone , thanks
3 weeks ago
What happens when you log into webmail with a browser?
3 weeks ago
Hi patch1234,
Thanks for posting and sorry to hear you're having some issue accessing your emails.
We are aware of an ongoing issue and the current fix date is 15/04/2024.
Alex_Rm