on 15-07-2023 17:33
Hi, ntl email hacked, extortion email received. I am no longer with virgin. Need account shut down.
on 15-07-2023 17:50
Hi paw34 👋
Thanks for your post, and welcome to our Community Forums.
I'm very sorry to hear your email has been compromised and you've received threatening emails from the back of it. I'm going to send you a private message, so I can assist in getting the email closed down for you.
Please look out for it in the top-right, white envelope or by tapping your profile picture and then "Messages".
Thanks,
on 15-07-2023 20:02
Hi Ntl email address has been hacked. I am no longer with Virgin and I desperately need the account closed down. Thanks
on 15-07-2023 20:04
Hi Ntl email address has been hacked. I am no longer with Virgin and I desperately need the account closed down. Thanks
on 15-07-2023 20:16
Did you reply to the private message that @Reece_MH sent you? If so you will need to wait for him to reply when next on shift.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 15-07-2023 20:38
Ok thank you