Hacked email

[Jespooner]

Hi, I have an old virginmedia email address that's been hacked, they've gained access to my address book and emailed people in that. I've had requests for money.  Can the email address be removed please?

[John_GS]

Hi @Jespooner 

Thanks for posting and welcome to the community. Very sorry to hear of the affected email. Have you followed the advice listed here?

Best wishes.

[Jespooner]

It won't let me sign in, I'm no longer a customer, it doesn't recognise my email address

[John_GS]

Hi @Jespooner 

Thanks for coming back to me and confirming. I'll send you a PM now to assist further.

Best wishes.

[John_GS]

Hi @Jespooner 

Thanks for joining me on PM and allowing me to sort this for you.

If you do ever need anything, please pop back to the community and we'll assist further.

Best wishes.