Wreckless Driving
How do I report one of your drivers for wreckless driving? I have the reg plate
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Forum Posts
They won’t let me leave
I’m absolutely disgusted with virgin kept me on the phone for hours and then he cut me off after deliberately putting me back on hold why is it so hard to cancel what the hell is going on I’ve filled the ofcom form
New customer (or am I?)
Hello all, we have Virgin Media Broadband in our family home. The Virgin Media Broadband only contract which is set to cancel on early Sep, and is under one of my siblings name. So I don`t have any access to his account nor the hassle would prove to ...
Cannot Communicate !
I’ve never felt so frustrated with an organisation as I do with Virgin. I have a range of problems ranging from being unable to access my email account to unable to log in to MVM, wrong pricing charged etc etc. I cannot contact anybody despite holdi...
I am not able to get virgin Fiber at my home even my neighbour has
I am not getting any call back from virgin support to check why can’t I get virgin even my next door neighbour has it and I have no blocker to get cake run down to my house. There is direct access to my garden from main road and cable has not require...
Resolved! 2023 customer sevice
I have been a VM customer for many years. In the long ago past I would have given them 5* for customer service.I have just spent nearly NINE hours over two days trying to sort my package and get the monthly charge changed to save money as it had crep...
Resolved! How easy is it to downgrade broadband package to save money?
Hello, I really need to start considering reducing costs wherever I can as my mortgage and energy bills are through the roof now and I am being left with very little money after all the bills are paid and I have a family to feed.My question is please...
my bill has increased for a second time this year?
Has this happened for anyone else? My 'fixed' contract was increased by £7 in May as notified. But today it has increased by another £6. I have been with VM longer than I can remember, but if I was a new customer the contract that isn now costing me ...
Can I make a claim again virgin in the small claims before the ombudsman?
I tried to sign up with virgin broadband in April and I still don’t even have a virgin cable into my house let alone service! And yet they keep taking money from my account. They say they can’t allow me to disconnect because I was never connected! An...
Virgin Media broadband revenue plunges
The revenue Virgin Media makes from its residential broadband customers (that's you and me) has plunged by over £30 million for the three months to 30 June year on year.Looks like the competitive heat is at last on.
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