Virgin TV 360
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Forum Posts

Can’t find hard drive

Been having issues with failed recordings, not being able to respond etc. for some time now. Factory reset of main TV box this morning and getting CS6000 can’t find hard drive message. Have followed all previous advice on here. Hopefully one of the V...

caza1471 by Joining in
  • 632 Views
  • 4 replies
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Resolved! Kit needs plumbing in

Hi all hope this is the correct board !Renegotiated my contract and to get the price down I had to have the TV  package that's right to get the price down haha !Anyway kit arrived a couple of weeks ago but then went on hols so didn't get chance to se...

Nick_h by Dialled in
  • 1126 Views
  • 9 replies
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Resolved! TV 360 BOX ERRORS

I have been having an issue with my TV box for a while , it fails to record and will not allow me to rewind programmes , it is stating error CS2000, Any idea what this is?

Spurry5661 by On our wavelength
  • 794 Views
  • 3 replies
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Resolved! New Install multi room cables

Hi Everyone, I'm new to Virgin Media after having a terrible experience with another provider I've jumped ship and have a few questions I thought I'd ask.1: I've signed up for internet and 360 TV multi room my property has never had VM before however...

oppo by Tuning in
  • 1332 Views
  • 5 replies
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Resolved! Netflix not working on my 360 box

Hi I have the same issue and 360 box, we had a power cut and when the box restarted everything seemed ok but net flix does not start correctly netflix appears on screen and a red circle rotates below it. 

second box connection

Received my second box today.I already have a 360 plus a broadband hub downstairs but only one cable coming in to the property.Any way of splitting the existing line? or do i need an engineer to install a second socket. 

pyromyst by Tuning in
  • 721 Views
  • 5 replies
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Resolved! How to reset box - no thumbs down

Evening, very strange this one but I can't see to find a post about it. On the newer TV 360 remote is there a thumbs up and down? I'm trying to restart the box and you need to press thumbs down 3 times but there isn't one.

pmfrench by Tuning in
  • 954 Views
  • 1 replies
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Unknown Netflix Account on TV Box

For the last 2 months I have been charged for Netflix on my bill. I discovered after the first month my ex had left his account logged in on the TV, so accepted that, and simply logged out of the account. I called a week later and customer services c...

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LouB13 by Joining in
  • 1930 Views
  • 6 replies
  • 1 kudos