Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 30 replies
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Re: 360 Box Upgrade Email

I have had exactly the same issue with no confirmation email being received. At almost the same time I ordered the 360 box, my tivo box stopped working. I called virgin to try and confirm when the new box would arrive and was instead told I would hav...

Sophy by Just joined
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Does anyone elses 360 keep losing sound?

Hi. Not been with VM for that long, couple of months and in that time the box has lost complete sound on several occasions. Not muted, tried everything we can think of, only think that fixes it is a full restart (power off at the wall). Is this a kno...

MV20 by On our wavelength
  • 1 replies
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Re: 360 Box Upgrade Email

They must have been overwhelmed with the response from their FREE offer for the 360 box.If they get back to me saying that I have to pay any fee/charge,then they can forget it as it was them that contacted me with the offer not vice versa.After all F...

Resolved! Delete programme problem

Hi, not sure if VM have problems again or it's just me. I have a main 360 box for recording but watch them on the non recordable box upstairs. I can watch & set recordings on this box fine but at the end of the programme when the banner on the right ...

kjb6372 by On our wavelength
  • 35 replies
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360 Box Upgrade Email

Received the mail shot on Wednesday saying that our current box the TiVo is an old piece of tv kit and therefore recommended upgrading to the 360 box.We did this using the link on the email but still have not received the confirmation email from Virg...

Not working

Just had the tv360 set up deleivered and none of the channels are working. Set up via Wi-Fi and told that we didn’t need a coaxial cable. Where else do we go I get it working ? 

Allan96 by Joining in
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Can we please have multi-channel series links back?

The BBC Glastonbury coverage this weekend is spread across four channels (BBC One to Four). On the old Tivo boxes, we could easily set a series link to record any programme in that series across any channel. On TV360, series links are tied to a chann...

davorg by Up to speed
  • 1 replies
  • 3 kudos

360 TV remote

I was trying to tune audio last night and unpaired the remote by accident. Unable to pair it again. Have tried TV & 0 & also factory resetting it by pressing Tv & <<it’s a V6 box but a 360 remote but it was working fine til I messed it up last night....