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Forum Posts

Pixelation

 Hi I seem to be having pixelation  issues on various channels. This wasn't happening before and seems quite recent..it is intermittent  and is only for a split second on each occasion but now getting very annoying..I have rebooted virgin box twice n...

bonners by Tuning in
  • 683 Views
  • 5 replies
  • 0 kudos

Resolved! MA1/2 Error when updating

hi,I know some people have had this error but following a restart and holding of the + button whilst turning on and/or unplugging for more than 30 minutes has not worked for me.Background: I have 2 boxes, one that has not been used for a long time. I...

T_UKVM by Tuning in
  • 880 Views
  • 2 replies
  • 0 kudos

360 series link

Worst mistake I’ve ever made series link+ was so useful. Hate this new box you can stuff your sports I want my old box back never been so angry I was mislead by the emails and the woman on chat feel I’ve been conned into a new contract that I’m stuck...

SuW by Tuning in
  • 969 Views
  • 8 replies
  • 1 kudos

Issues for years

Hi,I wonder if anyone would be able to advise. I've had ongoing issues with my VM service for years. The issue is, despite many VM engineers visiting the issues remain. I dont know how to escalate this, as I've been told everything from "leave it a f...

Ongoing Issues for years

Hi,I wonder if anyone would be able to advise. I've had ongoing issues with my VM service for years. The issue is, despite many VM engineers visiting the issues remain. I dont know how to escalate this, as I've been told everything from "leave it a f...

360 limit of 3 boxes

Hi, apologies if this has been touched on before, I've tried searching but it's a big forum! I've been told that to upgrade to 360, there is a limit of 3 boxes per household.  I was just wondering (assuming this is correct) if anyone knows if this ma...

Maxieftm by Tuning in
  • 982 Views
  • 4 replies
  • 0 kudos

Trying to complete 360 software upgrade

Hi, I'm also having the same issue.  My TV doesn't get a signal from the box anymore.  It just stopped working over the past four days. My TV says there's no signal coming from it.  I rebooted and nothing is happening, I get the welcome screen then i...

Enigma80 by On our wavelength
  • 617 Views
  • 3 replies
  • 0 kudos

Resolved! Can I organise my apps?

When I access the apps, they are not organised in a way convenient for me. I want rapid access to BBC Sounds, but have to get past a number of apps I will never use. Then, having clicked on BBC Sounds, I want Radio 3, but have to move past Radios 1 (...

nevwg by On our wavelength
  • 1417 Views
  • 5 replies
  • 0 kudos

Sign up to TNT Sports

How do I sign up (and pay) to watch TNT sports for premier league football and champions league etc. Cannot find any link in the app or via my VM account.

Mike26 by On our wavelength
  • 1211 Views
  • 6 replies
  • 0 kudos

TV 360 help & settings

I was trying to use the help pages at virginmedia.com/help but could not find the answer or indeed ask a question. i tried to use the web chat but because I dont do whatsapp I was asked to log in while waiting for an agent and once I had signed in I ...