Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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360 box has deleted all current and planned recordings

First time having this issue but I know it's not uncommon. I've just gone into my recordings for the first time in a few days and all of my current and planned recordings have disappeared. It was nowhere near full as only had about 7 recordings on th...

Recording won’t work

Hi, we have the newest virgin box and just recently any recordings from sky sports F1 won’t load at all they’re there but when we try to watch them it says error, this is the only recording that won’t work all others are fine from any other channel, ...

No picture

Hi3days now had no tv, wifi slow aswell. Got what is on and channel number but no picture on any station. Checked all cables fine, rebooted fine but still no picture. Says my signal snd speed fine on test.Ive been on watsapp call for 2 days, tried ca...

Angela15 by Joining in
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Issue upgrade to 360

Hi, I upgraded my tv package from tivo to 360 2 weeks ago - or at least that was the aim. I wanted to cancel as the tivo box was clunky and not fit for use but was convinced to stay and upgrade to 360 for same cost.I got the right box eventually, but...

Rpm82 by Joining in
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Re: UHD channels

Joe,Please can you help, I ordered at the beginning of the offer & again on Monday & have still heard nothing? Thanks

Srix by Joining in
  • 8 replies
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MITB BT Sport box office

Money in the bank replays on BT Sport box office haven't started yet, it says they should by 6am this morning. Is there a problem?

Nottsc79 by Joining in
  • 4 replies
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How to stop auto-playing recordings?

Is there a way to turn off the auto-playing of recorded programmes in a series?I record programmes with 5 minutes padding at the end. However, at the scheduled end of the programme (ie 5 mins before the end of a recording), a pop up appears in the co...

Sian-17 by Joining in
  • 4 replies
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Revert from tv360

im  disabled i  love  my  virgin tv box  but it needs to revert from virgin 360  back   tvio  v6  or  what ever  it was  called previously   . non of my  specialist equipment  works  since  the   upgrade now please  help  me  i  spoke  to  someone   ...

Multi room

How do i order a multi room box without havign to phone anyone

Nat1988 by Joining in
  • 3 replies
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Contact email address for VM?

I called VM earlier today about a problem I had. The assistant who was actually very helpful, said that I should send an email to a VM address with details of my question, as he couldn't resolve it there and then. He gave me the following address to ...

Croftie by Tuning in
  • 12 replies
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