Recent DiscussionsUltra HD channel I am supposed to have the free ultra TV channel but it is not showing the programmes. I have done the diagnostics and it says my TV is OK for Ultra TV but yet still the programmes won't play but the ...Playback errors after pause I have the same problem. I don't think it's channel dependent. It seems to lose its position and jump back to some sort of checkpoint. Occurs when jumping forward, not when jumping back. I also notic...Recordings on 360 Box If I move house and take 360 Box to new house and have a new account will my recordings be lost? Virgin 360 is appalling I’ve just submitted this as a complaint and I’m copying my complaint here. I wish I’d read these reviews before I upgraded. It looks like I’m not the only one. I called three weeks ago to report a ...Virgin 360 stuck on welcome screen My 360 box is stuck on the welcome screen. I have attempted to restart the box and is has become stuck on the welcome screen. I have also tried turning the box off completely leaving it and then tur...360 box issues Hi, we have the V6 box updated to 360. We have had several issues over recent weeks / months. First we couldn't pause / rewind, also had some volume and mute issues so we reset keeping recordings. ...SolvedBlack screen with sound Since upgrading to 360 I keep getting a black screen with sound. I have to restart the vorgin box and that can fix it, but not every time. I had an engineer visit who installed a new box which has...Playback bug ? This happens quite regularly. I pause live viewing of a program then try to resume a few minutes later. The playback jumps back to the start of the viewing instead of continuing from where it was p...360 handset not pairing I’ve upgraded the box successfully but handset doesn’t pair. The old one still works though Bring back tivo I have made the mistake of supposedly upgrading to 360. I want to go back to the better process with the tivo box much better. Is it possible to go back.
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