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Engineer Visit

Hi,Could somebody please advice how to book an engineer visit to install extension cables for both TV360 box and WI-FI Hub. Looking to move entire kit to opposite side of living room.CheersRob

Gixerob111 by On our wavelength
  • 609 Views
  • 7 replies
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Resolved! Recording Films

I have a problem recording films where the film is split into two parts (Great Movies, Movies 24 & other channels that show movies in multiple parts excluding advert breaks) where it is split by Movie News or other short 5-minute programs - it record...

Virgin TV with different router

Hi we have just moved to Virgin BB but still have Sky Q. I’m exploring moving to Virgin TV and getting 2 mini boxes too. My question is would this work with a different router to the main box? Our BB hub is not streaming WiFi it’s just provides the E...

Thirlbs by Joining in
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  • 9 replies
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Resolved! Changing to infra red control?

I have recently purchase a basic simple remote control  because the one provided is far too complicated and quick to respond to button actions is now difficult for my wife to operate. I have tried and tried to "pair" my box with the new remote with g...

Spoof by Joining in
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  • 13 replies
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Second box not working

I recently had a flood in my kitchen. This is where my second v6 box is located. It was in my bedroom. The cables are still there in my bedroom. I contacted Vm to ask advice and they told me all I have to do is plug the box back in to the bedroom. I ...

gillhoose by On our wavelength
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  • 2 replies
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Can't access Sky Sports on any device except TV

Does anyone else have this issue when trying to log into Sky Sports from their device? The Virgin TV Ireland log-in box has disappeared from the log-in area. Virgin Media say there's an issue with Sky Sports and they're trying to fix it but this has ...

Hayes3 by Joining in
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  • 2 replies
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No Sound

HiI have a new installation.  My 2nd box has no sound when playing some recordings.  One was channel 5, I just deleted it.  Tonight channel 4, I am still recording it.Some recordings are fine, some no sound.  What should I do, it's only day 2 with th...

CEC control of volume

I have a new TV360 box connected to a Denon AVR and then to a projector.  I have enabled all HDMI LINK - One Power (CEC settings) in all devices and the power on / off functionality works most of the time via HDMI.I can control the volume of the rece...