Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
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Tv won’t turn on

My virgin remote will turn on and off the 360 box, but not the tv, so am having to use tv remote. Once it’s on, i can navigate around box & adjust volume on tv.  Help! 

Rona286 by Joining in
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moving from V6 Tivo to 360

I have been using TIVO since it first released into the UK.  Then was on the first rollout of the VM TIVO box and the V6 box.  That’s 24 years and umpteen different versions.  In fact I probably still have that MK1 Tivo in the loft!!! There are many ...

tigga by Up to speed
  • 3 replies
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Apps keep bailing after a minute or so.

My 360 box has been really playing up the last few days. It was getting slow to use (netflix in particular was almost impossible to navigate), channel logos disappeared from the guide and the All Apps page was just blank tiles. And it was giving erro...

Anonymous by Not applicable
  • 1 replies
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Upgrade to 360 message not appearing on V6

Hello,Recently upgraded V6 to 360 and 1gig broadband. Broadband works perfectly, got the correct remotes but the V6 box doesn’t display the “Upgrade to Virgin TV 360 now” message on the home screen.Can anyone tell me how to force the upgrade?Tried ov...

TV360 ITV+1 wrong regional news

Since installing TV360 I get Calendar regional news on ITV and Grandad regional news on ITV+1 on both V6 boxes. Virgin Media say it's the broadcasters fault, not theirs, and they can't fix it. I live in West Yorkshire (Leeds).I think they are talking...

Resolved! TV Guide - No Information Available

My TV Guiide. All progams showing "No Information Available" I have rebooted the hub and the 360 box checked the connections and still cannot get program information. Help please Kind regards, Ivor     [MOD EDIT: Subject title changed for clarity]

IV_C by Tuning in
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Resolved! Noisy fan

Has anybody been able to solve the problem of a noisy fan on the 360 box? My extra box in the bedroom is fine and doesn't make the noise it is so irritating any help or advice would be much appreciated

TNT sports

Are virgin dropping TNT Sports as part of the maxit package ? Anybody that wants it will now will have to pay extra.

V6 to 360 - is it generally worth upgrading?

What’s the general opinion on 360? I’ve basically ignored it so far but got an email through offering a free upgrade so tempted to give it a whirl.I’ve read about the factory wipe to install the new OS, which I can live with, but are their any downsi...