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Forum Posts

Resolved! Apps not launching

Does anyone have any problems getting into apps? It says they’re not launching on and off, with error code CS2400

Resolved! ITVX issues and live rewind not working

Upgraded to 360 and regretting it. The apps won't stay signed in, itvx is showing code ITV-1S-6006 which I've reported to them. The app won't play episodes, generally from the start or midway through something I'm watching (after the ad break). Also ...

Baileys by Joining in
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TV 360 "Can't Find Hard Drive" "Error Code CS6002"

As per the title I have a TV 360 which comes up with the messages "Can't Find Hard Drive" "Error Code CS6002"I have read some of the posts on here, done the "switch on and off" and tried the Factory reset and the problem is still thereI am not able t...

Resolved! Repeated box issues

How do I get an engineer to investigate repeated box issues? Complains its over heating when it's sat alone on a shelf with air flow all round it, buffering, crashing etc ......I'm pretty sure we're already on our 3rd box in 18 months

TiVo upgrade to 360, one box working one not at all

Hi, I've upgraded my TiVo to 360, however one of my boxes is working perfectly, the other not a all. The one that isn't is upstairs nearest the hub. When I turn it on I get welcome, please wait, then nothing just a blank screen. The power light is re...

"Text TV360 to 80011" does not work

HiI looked at the other forum post about this, but the 'solution' is just the VM person saying thanks for feedback...We have an outdated TV box, and when the technician came he gave me the booklet and said follow the instructions.It simply does not w...

BBC SOUNDS app missing schedule on TV360

I have just updated my old V6 to the new TV360Gone are the radio channel numbers for radio station , and RADIO option in on main option to only listen to LIVE radio.I though problem would be solved by using BBC SOUNDS app on TV360 - WRONGThis only le...

Resolved! Apps fail to load and produce a black screen

On Tuesday last week after  a few days away I turned on my tv and went to Apps. Tbe icons were there as before but all of the app options except for Netflix caused the screen to go black. I exited the app screen and the live TV was working normally. ...

postmodboy by On our wavelength
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All streaming apps have stopped working

I had an issue with Netflix app (red spinning disc of doom) and advice was to reset the box (option to save recordings). Since doing that, now Netflix, Disney and Paramount no longer work! It's not remembering sign in details every time I load the ap...