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360 TV remote no longer able to control TV volume.

I can re-pair with the 360 box, going through the steps it mutes, increase and decreases volume, but when out of the settings menu watching a program, the volume control no longer works controlling my Hisense TV again.I have a second 360 box used in ...

360 Box - Lost Recordings

Hi, I had a few connection issues with my 360 box so I turned it all off & back on.  I have now lost all my recordings (I had used about 80% of storage for the recordings).  I used the help bot on the app & now have an engineer due to visit at the we...

ghirl7 by • Joining in
  • 486 Views
  • 1 replies
  • 0 kudos

Audio sync issues

1week now with VM and the 360box. Man i miss SkyQ already! Does anyone else have audio sync issues, with noticeable differences between visual and audio? Both via soundbar and normal tv!? Tried the audio delay settings but its still hopeless. Occasio...

warev by • Joining in
  • 1015 Views
  • 4 replies
  • 0 kudos

Can I watch the news for a different region?

Nonetheless .... can I watch a different region?   For example I'd like to watch BBC South West news on my VM box (I'm in London).   I could do this on Sky on Channel 962, but I don't see it on Virgin.

ntruby by • Dialled in
  • 808 Views
  • 2 replies
  • 0 kudos

360 upgrade

Hi all just had a message on the banner at the top of the page on my v6 box and also in messages that I can upgrade to 360 for free? Is it worth doing and if I do what happens to all my recordings and series links?  Thanks 

360 Box Stuck On Welcome- Tried Everything?

Hi Folks,I have a 360 box that is stuck on the welcome page.I’ve tried all the reset/hard reboot techniques, (turning it off from the mains/turning it off and pressing power & + buttons for 30 secs while powering on etc), no blue light, nothing but t...

Virgin 360 not picking up on tv when you switch on

Very new to virgin ( less than 24 hours) when we turn on the tv via virgin remote it all comes on but I have to press the source button to select hdmi 1 which is virgin.  When it was first installed it did this automatically on switch on but now not ...

Jacmac1 by • Joining in
  • 763 Views
  • 4 replies
  • 0 kudos

Resolved! problem using remote in recordings

when investigating recordings on TV360 only a few recorded programs show and not the one I want to watch. When I select view all I can only view page at a time and not line by line so still unable to view programme I want to watch.

jayhcee by • On our wavelength
  • 756 Views
  • 2 replies
  • 0 kudos

Disney+ login

I've had a Disney+ subscription since the service became available a couple of years ago. My account is not linked to my VM account, but I've accessed it through the Disney+ app on my 360 box since the app was available.Recently, I reset my 360 box, ...

davorg by • Up to speed
  • 1646 Views
  • 5 replies
  • 0 kudos
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