Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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TNT Sports Ultimate HDR

Hi, I’ve noticed today when I changed the channel on TNT Sports Ultimate that now HDR it’s available like on all Sky Sports UHD channels. So, the quality should be better now. I’m sure that not all people will be happy with this change because of the...

Not Recording

Hi, I have a Virgin TV 360 box that was updated last October. Since then it has been unable to record any programmes. I have tried to fix but have no luck. Trying to sort out, but the online help isn't working and the neither is the phone number. Has...

MHalli by Joining in
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Virgin TV 360 Box randomly dropping live TV with error CS2004

Received new 360 box on the 15th July.Since then the box has 'lost' the live TV channels three times reporting a (useless) CS2004 error.Catch Up and previous Recordings okay, anything live doesn't work.Checked the connections, factory reset the box, ...

SAF2 by Tuning in
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Resolved! Controling other devices.

I've just upgraded my package to a Hub 5.0 and TV360.  More or less got everything sorted but one issue remains.The Virgin Box is connected to the Xbox by HDMI and that works OK. Been like that for years!The paperwork etc. indicates that it should be...

jscadden by Tuning in
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Resolved! My box will not update to 360. Error Code M1/1404.

I recently had a new modem and the engineer said I had a V6 box but my account still shows Tivo.I think I have Tivo box. Do I need a V6 box before I can update to 360? I was sent the 360 remote last year and it said it would update automatically afte...

Hitachi TV

Hi    I Need a TV remote code for an Hitachi TV   Model Number 50HK6100u D Cheers Geoff.

360 Motion Judder

Just switched to virgin media 360 box from sky q and I am getting pretty serious motion judder on my Pioneer Kuro using the main virgin box but it’s perfect on my JVC projector using the extra virgin box.Tried everything on the pretty limited virgin ...