Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
I'm a new customer but live TV won't work. Says I need a TV license with Virgin. Please help.
Hi, I’ve noticed today when I changed the channel on TNT Sports Ultimate that now HDR it’s available like on all Sky Sports UHD channels. So, the quality should be better now. I’m sure that not all people will be happy with this change because of the...
Hi, I have a Virgin TV 360 box that was updated last October. Since then it has been unable to record any programmes. I have tried to fix but have no luck. Trying to sort out, but the online help isn't working and the neither is the phone number. Has...
Received new 360 box on the 15th July.Since then the box has 'lost' the live TV channels three times reporting a (useless) CS2004 error.Catch Up and previous Recordings okay, anything live doesn't work.Checked the connections, factory reset the box, ...
I've just upgraded my package to a Hub 5.0 and TV360. More or less got everything sorted but one issue remains.The Virgin Box is connected to the Xbox by HDMI and that works OK. Been like that for years!The paperwork etc. indicates that it should be...
I recently had a new modem and the engineer said I had a V6 box but my account still shows Tivo.I think I have Tivo box. Do I need a V6 box before I can update to 360? I was sent the 360 remote last year and it said it would update automatically afte...
Hi All - I have a Sony Bravia KD-55AG9, however the Virgin box cannot find it? Any ideas? Thanks
Hi I Need a TV remote code for an Hitachi TV Model Number 50HK6100u D Cheers Geoff.
Just switched to virgin media 360 box from sky q and I am getting pretty serious motion judder on my Pioneer Kuro using the main virgin box but it’s perfect on my JVC projector using the extra virgin box.Tried everything on the pretty limited virgin ...
Good evening I've paired my virgin 360 tv remote to my tv and sound bar Majority Sierra plus but the remote won't work the volume, it must be paired as the remote powers on and off the sound bar when I turn the system on and off, when trying to use v...
