Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Sky Sports UHD offer not applied

Hi,I have seen similar threads about this, but need some help please! Like others, I received emails with an offer for Sky Sports UHD - and I responded to the email to accept the offer twice. The last occasion was 19th June - I received an email back...

Sky sports uhd

I have upgraded to Sky sports UHD using the 3 months free deal that was offered via email, I set this up 2 weeks ago but my account still hasn’t upgraded, any idea on lead times for this?

BBC to move Wimbledon extra streams online...

It seem the Beeb are to move the extra ourt coverage strems from satelite to online covergage.What effect if any this will have to cable provision remains to be seen ... https://informitv.com/2023/06/17/bbc-moves-extra-wimbledon-coverage-online/--Ra...

Resolved! Netflix, extra users not accepted

My new VM 360 package gives me standard Netflix as part of the deal, however I can’t use this as my son, who lives nearby therefore different address, is added as an extra user. Currently VM doesn’t allow extra users on Netflix so I am losing money b...

360 box has deleted all current and planned recordings

First time having this issue but I know it's not uncommon. I've just gone into my recordings for the first time in a few days and all of my current and planned recordings have disappeared. It was nowhere near full as only had about 7 recordings on th...

Recording won’t work

Hi, we have the newest virgin box and just recently any recordings from sky sports F1 won’t load at all they’re there but when we try to watch them it says error, this is the only recording that won’t work all others are fine from any other channel, ...

No picture

Hi3days now had no tv, wifi slow aswell. Got what is on and channel number but no picture on any station. Checked all cables fine, rebooted fine but still no picture. Says my signal snd speed fine on test.Ive been on watsapp call for 2 days, tried ca...

Resolved! Fire TV cube (2022 3rd gen version)

Anyone know if this is compatible with the Virgin 360 box?

Issue upgrade to 360

Hi, I upgraded my tv package from tivo to 360 2 weeks ago - or at least that was the aim. I wanted to cancel as the tivo box was clunky and not fit for use but was convinced to stay and upgrade to 360 for same cost.I got the right box eventually, but...

Re: UHD channels

Joe,Please can you help, I ordered at the beginning of the offer & again on Monday & have still heard nothing? Thanks

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