Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi, I upgraded my tv package from tivo to 360 2 weeks ago - or at least that was the aim. I wanted to cancel as the tivo box was clunky and not fit for use but was convinced to stay and upgrade to 360 for same cost.I got the right box eventually, but...
Joe,Please can you help, I ordered at the beginning of the offer & again on Monday & have still heard nothing? Thanks
Money in the bank replays on BT Sport box office haven't started yet, it says they should by 6am this morning. Is there a problem?
Is there a way to turn off the auto-playing of recorded programmes in a series?I record programmes with 5 minutes padding at the end. However, at the scheduled end of the programme (ie 5 mins before the end of a recording), a pop up appears in the co...
im disabled i love my virgin tv box but it needs to revert from virgin 360 back tvio v6 or what ever it was called previously . non of my specialist equipment works since the upgrade now please help me i spoke to someone ...
How do i order a multi room box without havign to phone anyone
I called VM earlier today about a problem I had. The assistant who was actually very helpful, said that I should send an email to a VM address with details of my question, as he couldn't resolve it there and then. He gave me the following address to ...
I have a 360 box and on rare occasions I get glitching but it's fine. On the self diagnostics I have signal strength as good. Does excellent exist or is this the highest one?
Hi. Where about is Live Events to purchase a PP event like WWE Money in the Bank 2023? Since Virgin did all these updates you can't find that section at all, nothing in catchup and no on demand tab? So, how do you go about purchasing it and it's on B...
Hi, I have just received my new 360 box and when trying to set up the remote to work with my TV it won’t pair.Also it defaults to a Hitachi TV but my TV is a Toshiba.Can anyone help?
