Virgin TV 360
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Forum Posts

Can’t upgrade to 360

Hiwas offered 360 as part of recent deal, remotes were sent but wasn’t applied to account and I only realised when I was billed £50 more than expected. Online chat applied to account and tried to upgrade and MA/15/40 error. Thought try on bedroom box...

Resolved! Sky Sports UHD

I agreed a new contract earlier today and as part of it I'm now subscribed to Sky Sports UHD.I have two V6 boxes running 360, one in the bedroom and one downstairs. As soon as I came off of the phone the box upstairs had Sports UHD running ok but the...

daveoc by Up to speed
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  • 4 replies
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Storage full

Why is my 360 box saying storage full when I try to record something and there is nothing on there at all 

Helenq26 by Tuning in
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  • 2 replies
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TV360 Guide Issues

Been recording latest series of Curse of Skywalker Ranch on Sky History without any problems.  Scrolling through my planned recordings this evening and realised this week's episode wasn't listed.  Went into the TV guide and noticed that this week's e...

Smevster by Dialled in
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360 box disables TV functions

I got my new 360 box working today, but had an odd issue with the TV. Even if the box is in standby, I am unable to change channels, adjust the colour/brightness, or even turn the TV off! The only thing that works is the volume buttons.I had to disco...

Tom41 by Up to speed
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  • 4 replies
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Resolved! Can't rewind live tv after watching recording.

Just updated box to 360 and noticed that after returning to live TV after watching a recording, I can't rewind it....something that I could do previously. Is this normal because if so,  I'm not impressed   Thanks in advance folks.

Wilkox by Tuning in
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  • 6 replies
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360 menu system unfit for purpose

The new supposedly upgrade to 360, the menus & system is an absolute shambles, its bitty & looks like a diy website where you add items from a selection menu but theres no smooth or understanding between each menu, or within the menus themselves, its...

Unable to delete recordings

I stopped my tv service, but then restarted again. The trouble I have is that my recordings from the old box are showing on my new box, but I cannot access them, or delete them. When I try on the app it says my box is offline. Any ideas.

VMDave by Tuning in
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  • 3 replies
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Sound keeping disappearing briefly when viewing programmes

When viewing programmes on live TV (not tried recorded yet) the sound keeps disappearing/reappearing for a split second every few minutes or so. It's getting really frustrating now. The sound and picture normally run through a receiver. I've swapped ...

marksj09 by Joining in
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  • 6 replies
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