Has anyone had problems recording and only getting half the program?

It would help if provided examples of which programs are only giving partial (half) programs.

It may be a re-occurence of an old issue where some broadcasters split the program into two, often the Great TV channels.  It's always best  to double check programs on the Great channels in case of small breaks. If you see one then tape both parts of the movie (treat as episodes) and the break as well to be on the safe side.

There's a current example as whilst typing this Great Action (Ch426) is airing A Dangerous Man from 21:50. There is a break at 22:46 for The Week Back Then which airs between 22:46 and 22:51.   The second part of A Dangerous Man then airs from 22:51 to 23:50.  This one should record correctly if you have noticed it's in two parts and set the 360 to record both parts (The program synopsis when you press the context (3 dots) button does show the timings)

There's also a movie due to start on Great Christmas (Ch424) at 21:50 titled Christmas Joy.  Looking at the program synopsis it too has a break at 22:45  for 5 minutes whilst Good News from GREAT! airs before the movie restart again at 22:50  and concludes at 23:45.

If you are having the problems newapollo has mentioned then the quick solution was to set a series link for the film or whatever it is, I thought this problem was supposed to have been fixed in a previous update, but it might be down to the meta data provided by the channel.

If I know something odd like this is going to be broadcast I never bother with an extension, just record a subsequent programme or two from the EPG to cover it all.

I have this issue. It is so frustrating. I have checked the forums and it often says it's fixed due to updates but it's not true.

Trying to contact Virgin directly is like trying to plait fog. We never wanted 360 but were practically forced into changing. It was the worst thing we ever did.

If anyone does have a solution that works if this issue, please let me know.

Hi. On the guide it shows both parts will record in that it has red circle on the part before the break and after it. Then it just records the first part. It's like it seems to think it already has it recorded the program so doesn't record the second part. It doesn't tell me I already have a recording set, like it does sometimes when I set a record for something I have previously set to record...like a program on 2 different channels. There's no error message, just the first part recorded. It doesn't even show the second part as an extra episode. It's very frustrating.