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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Missing channels and pixellation after update

So yesterday morning vigin was switched, and we were greeted to a message in the corner that we'd had and update( great!), but as I went to e4( 106) the channel was pixellated, scanning though some were when tuning in straight away, some would become...

Lost Power cable

I changed rooms over and now I have lost the power cable to my second tv box. Is there anyway to get a replacement?

holz2702 by Joining in
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CS2400 error

I've had an issue with BBC1 and BBC2 for weeks. An App not accessible error appears with a CS2400 error. I habe tried restarting the box. I have also contacted virgin and was given a 5 day resolution time but this has elapsed and its still not resolv...

Redfly by Joining in
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TV box won't switch on

Recent setup with all new equipment from VM. Now the TV box (V6?) is completely unresponsive and won't switch on via the remote nor the button on the front. There are no lights either. Power supply is working fine, I've checked the output with a mete...

Doive by Joining in
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should I upgrade my original TiVo to tv360?

My main concern is that,...I have read that for the rare times when the internet goes down the TV 360 will. Show an error message about this/ glitch and does not work even for simple channel broadcast tv. The TiVo (non V6) usually keeps working for b...

Resolved! Recording series, link with v6 and v6 lite

As part of new contract, I was told I would get an upgrade box from the existing TiVo.  I’ve received a V6 lite. Followed all the instructions and converted the existing V6 to virgin, 360. I’ve tried to set a series link tonight but couldn’t and disc...

McG123 by Joining in
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