Virgin TV 360
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360 Upgrade

360 Upgrade to TiVo box seemed to go OK but for some reason my Samsung TV has now started to switch on remotely, TiVo box remains on standby.   Any clues?    Thanks

Belly61 by Joining in
  • 6 replies
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Resolved! Virgin TV 360 box error code CS2004

Hi, moved to a new home last Friday and set up tv broadband and house phone. Notified VM of move and as new home was already set up with VM recd text to say plug into existing cables. Broadband and landline phone both ok but tv after set up comes up ...

Kempy68 by Tuning in
  • 10 replies
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Engineer did not turn up

I was supposed to have an engineer call yesterday and he did not turn try to fix my new 360 box which does not work properly and at one stage disconnected my phone.It will not display live channels.I managed to get it to show BBC Player but a f...

download error CS1028 & CS1022

new 360 box and remote received (upgrade from TIVO) - can't install as receiving error continually. Tried rebooting TV and box several times, no joy Please helpthanks 

WW3 by Joining in
  • 1 replies
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Later airing time series recording

HelloI have a problem with my Made in Chelsea series recording (guilty pleasure please don't judge). The first showing of the latest episode is Monday at 22:00, and there is a subsequent showing on Tuesday at 03:20, which has distracting sign languag...

djanm by On our wavelength
  • 5 replies
  • 0 kudos

Dolby atmos dropouts

Hi all, since purchasing a new dolby atmos compatible surround system, I've noticed an annoying issue with channels outputting dolby atmos. What happens is the sound with seemingly dropout for a split second, my speakers will let out a bassy pop like...

JamesyJam by On our wavelength
  • 11 replies
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Resolved! Recording

Hello, I have just switched to Virgin after many years with Sky and I am confused over how Virgin records programmes.  For example there is a programme on at 9pm and I set it up to record so I can start watching it around 9.30pm on delay without havi...

Freeway by Tuning in
  • 6 replies
  • 0 kudos

YouTube app shuffle

I know Virgin don't control the app but can they ask YouTube to add the shuffle feature to their app for playlists or is it hidden somewhere and I have missed it.I know that if I use my tablet for example I can shuffle and cast to the 360, it would j...

roy247 by Community elder
  • 1 replies
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No TV service for a week

Hi, ive had no TV for a week now. I kept checking service status on VM app and they have been changing a date when the issue would be fixed fir a week now.  it says there is a problem in my postcode area.Ive had no tv for a week now, Any advise?Thank...

Malina423 by On our wavelength
  • 7 replies
  • 0 kudos